Stephen Kinney Associates
Sales & Operations Training
Customized Training Programs
Reverse Mortgage Specialists
Efficiency & Operations Consulting
OUR MISSION
Our aim, to be the partner of choice for institutions looking to jump start their sales and improve operational efficiencies. We specialize in training programs geared to fully capitalize on your company's marketing strategy. Our specialization in the mortgage industry enables us to be experts in the areas in which we train.
OUR SERVICE
We work in unity with our clients to realize appreciably improved performance at both individual and company levels. The seminars are individually designed to meet specific goals and updated and improved on a continual basis. We are proactive in providing feedback on both participants and the marketplace and will recommend change where it is needed.
OUR STYLE
Our courses are interactive, emphasize practical techniques, not theory, and are outcome driven. We educate, we motivate, we coach, we challenge! Our programs are structured to improve participant’s performance with proven methods and techniques customized for your marketing and marketplace.
OUR MATERIALS
Case studies, role playing exercises, and true-life examples are the foundation of our teaching and are tailored to the marketplace and skill level of the participants. They emphasize practical techniques and teach real-world skills that will lead to improved performance. The course notes, handouts, and background resource materials serve as invaluable reference tools.
OUR PEOPLE
The foundation of our success is the experience and caliber of our trainers. They all have undergone rigorous training themselves. They have extensive experience and practical market knowledge, and exceptional training skills.
PRODUCT KNOWLEDGE CONSULTING
Knowledge leads to Confidence
Confidence leads to Competence
Competence leads to Trust
Trust leads to Sales!
Confidence leads to Competence
Competence leads to Trust
Trust leads to Sales!
SALES PERFORMANCE CONSULTING
Selling to a senior population is an art and a science. It requires a unique combination of patience, persistence, confidence and caring, leadership and understanding. The joy of reverse mortgage sales is in knowing that you’ve helped someone live a richer, fuller, and more carefree life.
OPERATIONS CONSULTING
Ask anyone who has been active in Reverse Mortgage’s for a few years and they will tell you that in the beginning they struggled to find their way. Wasting the first year learning the product, how to process it and how to sell it.
The Reverse Mortgage’s opportunity is now. Can you afford to waste a year finding your way?
The Reverse Mortgage’s opportunity is now. Can you afford to waste a year finding your way?
MARKETING AND ADVERTISING CONSULTING
Survey any of the top lenders in the reverse mortgage industry and they will tell you they couldn't have done it without an effective marketing campaign. We've tested our method and we have a complete understanding of what motivates a senior considering a reverse mortgage to take action.